FAQ

Kenny Dana strives to ensure you love what your wearing, if not we promise to make it right!

If you are not 100% satisfied, you may:

Return for store credit.

OR

Return to the original form of payment.

Please note: Returns and exchanges are valid up to 7 days from when you have received
your item.

We do not accept returns on worn, washed, or damaged items. The item must still be in its original packaging with all accessories still attached for a full refund

All products marked final Sale item are not eligible for Returns, Exchange, Credit, or Refunds

Your refund will be processed within 2 business
days upon receiving the item. Please allow 5-7 business days for the refund to
appear on the original payment method

The time length depends on how fast you drop
your package in the mail. Your exchange will be processed once we have received
the product. If you are in a hurry, don’t worry-just place another order on our
website and we will give you a full return credit once we receive your item

Once we have received your order we will provide you with a tracking number the next day

Please contact our customer support team and we will try our best to accommodate your
request.

If the package is already shipped unfortunately, we cannot do anything on our end.
If your shipping address is incorrect, please contact the shipping carrier
directly.

You can reach our customer service center 24/7, call
or text at + 1 (409) 549 0829 or email us at cs@kennydana.com